Job Description
Join our award-winning team at the Sandstone Hotel Albuquerque as a part-time Front Desk Agent! We're seeking a charismatic hospitality professional to create memorable guest experiences in the heart of New Mexico's vibrant culture. Enjoy flexible scheduling, competitive benefits including hotel discounts, and a supportive work environment where your growth is prioritized. Perfect for students or career changers seeking part-time opportunities with advancement potential.
Why Work With Us?
- Flexible part-time shifts (evenings/weekends)
- Complimentary meal benefits during shifts
- Free parking in downtown location
- Professional development programs
- Fun team events and recognition
Responsibilities
- Check-in/check-out guests efficiently using Opera PMS system
- Handle guest inquiries with exceptional problem-solving skills
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean and organized lobby area
- Assist with group bookings and event coordination
- Resolve guest complaints promptly and professionally
Qualifications
- High school diploma or equivalent required
- 6+ months hospitality or customer service experience
- Proficient in property management systems (Opera preferred)
- Strong communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic math and cash handling abilities
- Flexible schedule including nights/weekends/holidays
- Valid driver's license and reliable transportation