Job Description
Join Colorado Springs' premier luxury resort as a Front Desk Agent! We're seeking a charismatic professional to deliver exceptional guest experiences at our iconic mountain retreat. Perfect for students or hospitality professionals seeking flexible hours in a breathtaking setting. Enjoy competitive pay, complimentary resort privileges, and a vibrant team environment.
Responsibilities
- Check guests in/out with efficiency and personalized service
- Manage reservations and room assignments using Opera property system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell resort amenities and activities
- Maintain a professional lobby appearance
Qualifications
- Previous front desk or hospitality experience preferred
- Proficiency with reservation systems (Opera experience a plus)
- Exceptional communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends/holidays
- High school diploma or equivalent required
- Valid driver's license (for vaiflue shuttle duties)