Job Description
Join our award-winning luxury hotel in Manhattan as a Part-Time Front Desk Agent! Be the first face of hospitality for discerning travelers from around the world. We're seeking charismatic professionals who excel in creating unforgettable guest experiences while managing high-energy operations. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in NYC's premier hospitality destination.
Perks You'll Love:
- Comprehensive training in premium guest services
- Employee discounts on hotel stays and dining
- Referral bonuses for exceptional team members
- Modern work environment in iconic Midtown location
Responsibilities
- Deliver exceptional check-in/out experiences with warm professionalism
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues proactively
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (Opera/PMS)
- Assist with concierge services and local recommendations
Qualifications
- 1+ years hospitality/customer service experience
- Exceptional communication and problem-solving skills
- Proficiency in reservation systems and multitasking
- Flexibility to work evenings/weekends/holidays
- Professional appearance and positive attitude
- Ability to thrive in fast-paced environments
- High school diploma or equivalent required