Job Description
Join our award-winning team at Desert Oasis Hospitality as a Front Desk Agent! We're seeking energetic, guest-focused professionals to create memorable experiences for our visitors. This part-time role offers flexible scheduling and growth opportunities in the heart of Tucson's vibrant hospitality scene. Enjoy competitive pay, employee discounts, and a supportive team environment.
Responsibilities
- Efficiently check-in/check-out guests while maintaining accurate records
- Manage reservations and room assignments using PMS software
- Resolve guest inquiries and complaints with exceptional service
- Process payments and maintain cash drawer accuracy
- Coordinate with housekeeping and maintenance departments
- Promote hotel amenities and local attractions
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Sabre)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling abilities
- Professional appearance and positive attitude