Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking a dynamic Front Desk Agent to create memorable guest experiences in the heart of Minneapolis. Perfect for students or career-changers, this part-time role offers flexible scheduling and comprehensive trainingâno prior experience required. Enjoy competitive pay, complimentary hotel stays, and a supportive environment where your smile makes a difference.
What We Offer:
- Flexible part-time shifts (evenings/weekends)
- Free hotel accommodations for you and family
- Clear career advancement paths
- Employee discounts on dining and spa services
Responsibilities
- Efficiently check in/out guests with warm hospitality
- Manage reservations and room assignments via PMS
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with luggage and valet services
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer literacy (typing 25+ WPM)
- Positive attitude and customer-first mindset
- No experience requiredâtraining provided
- Reliable transportation and weekend availability