Job Description
Join the Heart of Omaha’s Hospitality Scene!
Are you a people person looking for a flexible, rewarding opportunity? Omaha Metropolitan Hospitality is currently seeking a dynamic Front Desk Agent to join our growing team. We specialize in providing top-tier service, and we are looking for candidates with a great attitude who are ready to learn—no prior experience is necessary!
We pride ourselves on creating a welcoming environment for both our guests and our staff. If you have a friendly demeanor, strong work ethic, and a passion for helping others, we want to meet you. This is an excellent opportunity for students, retirees, or anyone looking to kickstart a career in the service industry.
Why Choose Us?
- Flexible Scheduling: We understand the importance of work-life balance.
- Competitive Pay: Earn a great hourly wage starting at $16.00.
- Growth Opportunities: Clear pathways for career advancement within the company.
Don’t let a lack of experience hold you back. Apply today and become the friendly face our guests know and love!
Responsibilities
- Guest Relations: Greet visitors and guests warmly upon arrival, ensuring a positive first impression.
- Front Desk Operations: Handle check-ins and check-outs efficiently using our property management system.
- Communication: Answer incoming phone calls professionally and transfer messages accurately.
- Reception Support: Manage mail, packages, and faxes; assist with general inquiries regarding the property.
- Administrative Tasks: Maintain the cleanliness and organization of the front lobby area and reception desk.
- Problem Solving: Address guest concerns or maintenance requests promptly and escalate to management when necessary.
Qualifications
- Education: High school diploma or GED equivalent is preferred.
- Experience: No prior experience required. We provide on-the-job training!
- Skills: Basic computer literacy and familiarity with standard office software.
- Communication: Excellent verbal communication skills with a friendly and professional tone.
- Availability: Ability to work varying shifts, including weekends and holidays.
- Appearance: Professional appearance and grooming standards.