Job Description
We are looking for a dedicated Front Desk Agent to join our dynamic team in San Antonio. If you are a people person who thrives in a fast-paced environment and wants to start earning daily, this is the perfect opportunity for you. We offer a competitive hourly rate, weekly pay, and excellent benefits.
As the face of our establishment, you will provide exceptional guest service, manage front desk operations, and ensure a welcoming atmosphere for all visitors.
Responsibilities
- Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently.
- Manage front desk operations, including answering phones, responding to emails, and managing the switchboard.
- Process payments accurately and handle cash and credit transactions.
- Provide information about local attractions, dining, and transportation to guests.
- Maintain the cleanliness and organization of the reception area and lobby.
- Handle guest inquiries and resolve complaints in a professional and timely manner.
- Assist with administrative tasks such as filing and data entry as needed.
Qualifications
- High school diploma or GED is required.
- Previous experience in hospitality or customer service is preferred but not required for high performers.
- Strong interpersonal and communication skills with a focus on guest satisfaction.
- Proficiency in Microsoft Office Suite and property management software.
- Ability to work flexible hours, including weekends and holidays.
- Fluency in English; bilingual candidates are a plus.