Job Description
Join our award-winning hospitality team in Nashville as a Front Desk Agent with revolutionary daily pay options! We're seeking energetic professionals to manage our premium hotel lobby operations across flexible day/evening/night shifts. Enjoy same-day pay, competitive benefits, and career growth in Music City's vibrant tourism scene. Perfect for students, gig workers, or career hospitality professionals seeking financial flexibility.
Why Work With Us?
• Instant daily pay via our partner app
• Comprehensive health benefits after 60 days
• Free downtown parking and meal discounts
• Hotel room discounts worldwide
• Paid training and certifications
Responsibilities
- Manage guest check-in/check-out processes with precision
- Handle reservations, billing inquiries, and payment processing
- Resolve guest complaints and escalate complex issues
- Coordinate with housekeeping and maintenance teams
- Operate PMS systems and maintain accurate records
- Execute emergency procedures and security protocols
- Upsell hotel services and amenities to maximize revenue
Qualifications
- 1+ years hospitality or customer service experience
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts (days, evenings, nights)
- Proficiency with hotel management software (Opera, etc.)
- High school diploma or equivalent required
- Valid Tennessee driver's license preferred
- Ability to stand for extended periods and lift 25 lbs
- Must pass background check and drug screening