Job Description
We are currently looking for a dedicated Front Desk Agent to join our team in Chicago, Illinois. This is an urgent hiring opportunity for individuals seeking reliable shift work in a dynamic hospitality environment.
As the first point of contact for our guests, you will play a crucial role in ensuring a memorable experience. We offer a competitive salary, flexible scheduling options, and a supportive team culture. If you are a proactive professional looking to advance your career in customer service, apply today.
Why Join Us?
- Competitive Pay: $18.00 - $22.00 per hour
- Flexible Shift Schedules
- Employee Discounts and Benefits
- Opportunities for Advancement
Responsibilities
- Greet and Welcome: warmly welcome guests upon arrival and provide a positive first impression.
- Check-in/Check-out: efficiently manage registration processes and handle payments accurately.
- Communication: answer incoming calls, route messages, and address guest inquiries promptly via phone or email.
- Security: monitor access points and security cameras to ensure the safety of guests and property.
- Office Management: maintain the cleanliness and organization of the front desk area and lobby.
- Shift Reporting: accurately record shift logs and report any maintenance issues to management.
- Guest Relations: assist with directions and recommendations for local dining and attractions.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Previous experience in customer service or hospitality is preferred.
- Skills: Strong interpersonal and communication skills with a focus on hospitality.
- Availability: Must be available to work flexible shifts, including nights, weekends, and holidays.
- Technical: Proficiency in Microsoft Office Suite and basic computer skills.
- Professionalism: Ability to maintain a professional demeanor under pressure.
- Flexibility: Willingness to work varying schedules as per business needs.