Job Description
Are you a people person with a passion for hospitality? Apex Hospitality Solutions is urgently hiring Front Desk Agents in Denver, CO to join our elite team. If you thrive in a fast-paced, modern environment and love providing top-tier service, we want to meet you.
We offer competitive pay, comprehensive benefits, and a supportive work culture that values your growth. Don't miss this opportunity to elevate your career in the hospitality industry.
Responsibilities
- Greet and check in/out guests efficiently, ensuring a seamless arrival and departure experience.
- Answer incoming calls and manage correspondence with professionalism and courtesy.
- Handle guest inquiries, complaints, and requests promptly to ensure total guest satisfaction.
- Maintain the cleanliness and organization of the front desk area and lobby space.
- Process payments and manage cash drawers with accuracy and accountability.
- Assist with mail services, package deliveries, and general concierge duties.
Qualifications
- High school diploma or equivalent required; prior hospitality experience is a plus.
- Excellent verbal communication and interpersonal skills.
- Proficiency with computer systems, including property management software (PMS).
- Strong problem-solving abilities and a proactive attitude.
- Ability to work flexible hours, including weekends and holidays.
- Professional appearance and demeanor.