Job Description
We are currently seeking enthusiastic and professional individuals to join our growing team at Grand Horizon Hotels & Resorts in the heart of New York City. If you are looking for a stable career in the hospitality industry with the benefit of weekly pay and a supportive work environment, we want to hear from you.
As a key member of our hotel staff, you will play a vital role in ensuring our guests have an unforgettable experience. We pride ourselves on delivering world-class service and offer comprehensive training, competitive benefits, and a pathway for career advancement.
Responsibilities
- Guest Relations: Greet and welcome guests upon arrival with a warm and professional demeanor, answering inquiries and providing information about local attractions.
- Operations Support: Assist with check-in and check-out procedures, manage luggage, and ensure a seamless arrival experience for all visitors.
- Housekeeping & Maintenance: Maintain the cleanliness and organization of public areas, guest rooms, and the front desk lobby to uphold our high standards of excellence.
- Communication: Effectively communicate with other departments, such as housekeeping and maintenance, to ensure urgent guest requests are addressed promptly.
- Event Assistance: Support banquet and event staff during large gatherings to ensure smooth operations and guest satisfaction.
Qualifications
- Experience: Previous experience in hospitality, customer service, or the hotel industry is preferred but not required; we provide on-the-job training.
- Availability: Must be available to work flexible shifts, including weekends, nights, and holidays.
- Communication: Excellent verbal communication skills and a friendly, approachable attitude.
- Reliability: A strong work ethic and the ability to stand for extended periods.
- Education: High school diploma or GED equivalent.