Job Description
We are seeking a dynamic and welcoming Front Desk Agent to join our growing team in the heart of downtown San Francisco. If you have a passion for hospitality and exceptional customer service, this is the perfect opportunity for you.
As the first point of contact for our valued guests, you will set the tone for their entire experience. We offer competitive pay, flexible shift work, and a supportive work environment.
Responsibilities
- Check guests in and out efficiently, verifying identity and collecting payments.
- Answer and direct incoming calls, manage the front desk console, and handle correspondence.
- Assist with concierge services, including local recommendations and transportation arrangements.
- Monitor building security and coordinate with maintenance staff on service requests.
- Process mail, packages, and faxes for residents and guests.
- Maintain a clean and organized front desk area at all times.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in hospitality or customer service preferred.
- Strong verbal and written communication skills.
- Proficiency with computers and standard office software.
- Ability to work various shifts, including weekends and holidays.
- A friendly and professional demeanor.