Job Description
Join our dynamic hospitality team as a Front Desk Agent at Harbor View Hospitality! We're urgently seeking enthusiastic individuals to be the first point of contact for our guests in sunny San Diego. No prior experience required – we provide comprehensive training! This is your opportunity to launch a rewarding career in the hospitality industry while working in one of California's most vibrant coastal cities. Enjoy competitive pay, flexible scheduling, and a supportive work environment that values growth and teamwork.
Responsibilities
- Greet and assist guests with check-in/check-out procedures efficiently
- Manage reservations and room assignments using property management systems
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Perform daily audits and report discrepancies to management
- Maintain a clean, organized, and welcoming lobby area
Qualifications
- High school diploma or equivalent (no experience required)
- Exceptional customer service orientation with a positive attitude
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to multitask in a fast-paced environment
- Attention to detail and problem-solving aptitude
- Willingness to work flexible shifts including weekends/holidays
- Valid California driver's license (if required for errands)