Job Description
Are you a charismatic professional looking for a rewarding weekend role? We are seeking a dedicated Front Desk Agent to join our bustling team at the historic Capitol Plaza Hotel in Sacramento. This is a fantastic opportunity for individuals who thrive in a fast-paced environment and love providing top-tier hospitality.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Weekend Flexibility: Enjoy your weekdays off with our Saturday and Sunday shifts.
- Employee Perks: Access to hotel amenities and discounts.
We are looking for someone who takes pride in their appearance and possesses a positive attitude. If you are ready to start your weekend off right, apply today!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently using property management software.
- Answer phone calls, respond to emails, and manage the front desk console.
- Handle guest inquiries regarding local attractions, dining, and transportation.
- Manage the front desk area, ensuring it is clean, organized, and well-stocked.
- Process payments and handle cash reconciliation accurately.
- Assist with mail distribution and package handling for guests.
Qualifications
- High school diploma or GED equivalent is required.
- Previous front desk or hospitality experience is preferred but not required for enthusiastic candidates.
- Must be available to work weekends (Saturday and Sunday).
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office and hotel management software (e.g., Opera, Micros) is a plus.
- Ability to stand for extended periods and lift up to 25 lbs.