Job Description
Join our award-winning team as a Front Desk Agent at the luxurious Grandview Plaza Hotel in downtown Seattle! We're seeking energetic, guest-focused individuals to deliver exceptional hospitality experiences during weekend shifts. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic hospitality environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
Qualifications
- No experience required – we train all team members
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with technology
- Positive attitude and problem-solving mindset
- Flexible availability for weekend shifts (Fri-Sun)