Job Description
Join our award-winning team in the heart of Houston! We're seeking a charismatic Front Desk Agent to deliver exceptional guest experiences while enjoying the unique benefit of weekly pay. As the first point of contact for our luxury hotel, you'll create memorable moments for international travelers and business professionals alike. Our competitive compensation package includes:
- Weekly paycheck processing
- Comprehensive health benefits
- Complimentary employee meals
- 401(k) matching program
- Career advancement opportunities
Work in Houston's vibrant Galleria District with access to world-class dining, shopping, and entertainment. Perfect for hospitality professionals seeking financial stability without sacrificing career growth.
Responsibilities
- Manage guest check-in/check-out procedures with precision
- Handle reservation modifications and room assignments
- Process payments and maintain accurate financial records
- Resolve guest inquiries and service issues proactively
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems efficiently
- Uphold brand standards for service excellence
Qualifications
- Minimum 1 year hotel front desk experience required
- Proficiency in Opera or similar PMS systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Texas Food Handler certification preferred
- Basic knowledge of Houston tourism attractions
- Valid Texas driver's license
- Ability to stand for extended periods