Job Description
Join our award-winning hospitality team at Grandview Hotels as a Front Desk Agent in vibrant Louisville, KY! We're seeking customer-focused professionals who thrive in fast-paced environments and value financial stability with weekly pay. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in one of Kentucky's most dynamic cities. Our team culture celebrates excellence, teamwork, and work-life balance. Apply today and start earning every week while creating memorable experiences for our guests!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations and room assignments using hotel management software
- Handle guest inquiries, complaints, and special requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Perform daily audits of front desk transactions and reports
- Maintain a clean, organized, and professional lobby environment
Qualifications
- High school diploma or equivalent required
- Previous front desk or customer service experience preferred
- Proficiency in hotel management systems (e.g., Opera, Fidelio)
- Strong cash handling and basic accounting skills
- Excellent communication and problem-solving abilities
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid driver's license and reliable transportation
- Basic computer literacy with MS Office Suite