Job Description
Join our vibrant team at the Grand Orleans Hotel, where Southern hospitality meets modern luxury. We're seeking a dynamic Front Desk Agent to be the first point of contact for our guests. Enjoy weekly pay, competitive benefits, and the chance to work in the heart of New Orleans' French Quarter. If you're passionate about creating memorable experiences and thrive in a fast-paced environment, apply today!
Responsibilities
- Guest check-in/out procedures with efficiency and warmth
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for hotel services
- Maintain a clean and organized reception area
Qualifications
- Previous front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with hotel management software (e.g., Opera)
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational skills
- Basic math and cash handling abilities
- Flexible availability including nights, weekends, and holidays