Job Description
Join our dynamic team at Grand City Hotels in vibrant Portland, where exceptional service meets weekly pay! As a Front Desk Agent, you'll be the first point of contact for our guests, delivering memorable experiences while enjoying the convenience of weekly paychecks. This is your chance to build a rewarding hospitality career in one of America's most livable cities.
We offer competitive compensation, flexible scheduling, and a supportive work environment. Perfect for students, career changers, or those seeking supplemental income with reliable payment cycles.
Responsibilities
- Check in/out guests efficiently while verifying reservations and payment information
- Address guest inquiries with professionalism and local knowledge
- Manage multi-line phone system and direct communications appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service delivery
- Assist with concierge services and local recommendations
Qualifications
- Previous customer service experience in hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with reservation systems (e.g., Opera, Fidelio)
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Must pass background check and drug screening