Job Description
Join our award-winning team at Grand Horizon Hotels in vibrant Tampa, FL! We're seeking a charismatic Front Desk Agent to deliver exceptional guest experiences with weekly pay and competitive benefits. As the first point of contact, you'll create memorable moments while enjoying Florida's sunshine and career growth opportunities.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservation inquiries and optimize room occupancy
- Resolve guest concerns promptly and exceed service expectations
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems (Opera) for seamless operations
Qualifications
- 1+ years hotel or hospitality experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with reservation systems (Opera, PMS)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings/weekends
- High school diploma or equivalent required