Job Description
Join our award-winning team at the premier oceanfront resort in Virginia Beach! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences with the added benefit of weekly pay. Enjoy flexible scheduling while working in a dynamic environment with competitive compensation and growth opportunities.
As the first point of contact, you'll create memorable moments for our international guests. We offer comprehensive training, complimentary resort amenities, and a vibrant team culture. Perfect for students, career changers, or those seeking supplemental income with consistent weekly paychecks.
Responsibilities
- Handle guest check-in/check-out procedures efficiently using our property management system
- Manage reservations, room assignments, and billing inquiries with precision
- Resolve guest concerns promptly while maintaining exceptional service standards
- Process payments and maintain accurate financial documentation
- Coordinate with housekeeping and maintenance teams for seamless operations
- Market resort amenities and local attractions to enhance guest experiences
- Maintain a clean and organized front desk environment
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience in hospitality preferred
- Proficiency with property management systems (e.g., Opera, StayNTouch)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic math and cash handling accuracy
- Valid driver's license for local errands (if required)
- Must pass background check and drug screening