Job Description
Join our dynamic team at Capital Hospitality Group as a Front Desk Agent and experience the thrill of Washington DC's premier hospitality scene! We're seeking energetic professionals to deliver exceptional guest experiences with our industry-leading weekly pay schedule. Enjoy competitive compensation, comprehensive benefits, and the opportunity to work in a landmark location. If you're passionate about service and seeking financial stability, this is your perfect match!
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems for daily operations
- Uphold brand standards and safety protocols
Qualifications
- 1+ years of hotel or customer service experience
- Proficiency in hotel management systems (e.g., Opera, Fidelio)
- Exceptional communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Strong problem-solving abilities in fast-paced environments
- High school diploma or equivalent required
- Valid Washington DC work permit