Job Description
Join our award-winning luxury hotel in the heart of Uptown Charlotte and kickstart your hospitality career with weekly pay! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences while enjoying our industry-leading compensation structure. This is your opportunity to grow professionally in a fast-paced environment with consistent scheduling and reliable weekly paychecks.
Why Choose Us?
- Weekly direct deposit pay (no more waiting for monthly checks!)
- Comprehensive benefits package including health/dental/vision
- Opportunities for advancement to management roles
- Free hotel accommodations for team members
- Employee discounts on dining and spa services
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room inventory in real-time
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and services to maximize revenue
- Maintain cleanliness and organization of the front desk area
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficiency with property management systems (Opera preferred)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid North Carolina driver's license (if required for errands)
- High school diploma or equivalent required
- Positive attitude and passion for hospitality