Job Description
Join our dynamic team at Grand Hotel Kansas City, where we value dedication and reward it with weekly pay! As a Front Desk Agent, you'll be the first point of contact for our guests, delivering exceptional service while enjoying the stability of consistent weekly paychecks. We offer competitive hourly wages, comprehensive benefits, and a vibrant work environment in the heart of Kansas City. Apply today and start earning every week!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservation inquiries and bookings
- Resolve guest concerns with professionalism
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Ensure lobby area remains pristine and welcoming
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency with reservation systems
- High school diploma or equivalent
- Attention to detail and problem-solving abilities
- Positive attitude with guest-first mindset