Job Description
Join our award-winning team at Oceanview Hotel & Resort, where we value your hard work with weekly pay! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences in our vibrant Long Beach location. Enjoy competitive compensation, flexible scheduling, and a supportive work environment in one of California's premier coastal destinations.
Responsibilities
- Efficiently check-in/check-out guests using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Promote hotel amenities and local attractions
- Maintain a clean, organized front desk area
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license (if required for errands)
- Basic math and cash handling abilities
- Fluency in English; bilingual Spanish a plus