Job Description
Join our award-winning team at Grandview Hospitality Group, where we prioritize employee growth and financial stability. We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences while enjoying the reliability of weekly pay. This role offers immediate start with comprehensive training and a supportive team environment.
Responsibilities
- Manage check-in/check-out processes with speed and accuracy
- Handle guest inquiries and resolve service issues proactively
- Process payments and maintain financial records
- Coordinate housekeeping and maintenance requests
- Upsell hotel amenities and special packages
- Maintain a clean and organized lobby area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Positive attitude and team player mentality