Job Description
Join our award-winning hospitality team as a Front Desk Agent and enjoy weekly pay! We're seeking charismatic professionals to deliver exceptional guest experiences at our flagship property in downtown Philadelphia. This role offers competitive compensation, growth opportunities, and a vibrant work environment. Weekly pay ensures financial stability while you build your career in luxury hospitality. Apply today to become part of our renowned service culture!
Responsibilities
- Manage guest check-in/check-out procedures with speed and accuracy
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly using conflict resolution techniques
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize PMS software (Opera/Micros) for daily operations
- Uphold brand standards through consistent service delivery
Qualifications
- 1+ years of front desk or customer service experience
- Proficiency in hospitality management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Pennsylvania Food Handler's preferred
- High school diploma or equivalent required
- Fluency in English (Spanish bilingualism a plus)