Job Description
Join our award-winning downtown Portland hotel team as a Front Desk Agent! We're seeking charismatic hospitality professionals to deliver exceptional guest experiences while enjoying weekly pay and competitive benefits. Work in the heart of Portland's vibrant Pearl District, surrounded by premier dining, shopping, and cultural attractions. Perfect candidates will thrive in fast-paced environments and take pride in creating memorable stays for international and domestic travelers. Full-time schedule includes weekends and holidays.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and local attractions
- Maintain clean and organized front desk area
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency with Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling aptitude
- Valid Oregon driver's license preferred
- High school diploma or equivalent required