Job Description
Join our award-winning team as a Front Desk Agent where your exceptional service skills shine! We're seeking a dynamic professional to be the first point of contact for our guests, delivering memorable experiences with weekly pay. Enjoy competitive compensation, comprehensive benefits, and a vibrant work environment in Jacksonville's premier hospitality destination.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams
- Maintain a clean, organized lobby and reception area
- Upsell hotel amenities and promotional packages
- Manage reservations and room assignments
Qualifications
- 1+ years in customer service or hospitality role
- Proficiency with reservation software (e.g., Opera, Cloudbeds)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic math and cash handling experience
- Flexible schedule availability (nights/weekends required)
- Positive attitude with guest-first mindset