Job Description
Join the vibrant hospitality scene in New York City as a Front Desk Agent with weekly pay! We're seeking energetic professionals to deliver exceptional guest experiences at our luxury hotel in the heart of Manhattan. Enjoy competitive compensation, rapid payment cycles, and career growth in one of the world's most dynamic cities.
Responsibilities
- Manage guest check-in/check-out procedures with speed and precision
- Handle reservation inquiries and modify bookings using property management systems
- Resolve guest complaints with empathy and efficiency
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Provide local recommendations and assist with guest requests
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk or customer service experience
- Proficiency in hotel management systems (e.g., Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math skills for cash handling
- Valid NYC work authorization