Job Description
Join the vibrant heart of New York City hospitality at Grand Plaza Hotel! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences with weekly pay. As the first point of contact, you'll create memorable moments while enjoying competitive compensation, comprehensive benefits, and career growth opportunities in one of the world's most dynamic cities.
Responsibilities
- Manage check-in/check-out procedures with speed and precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities to enhance guest satisfaction
- Maintain a clean, organized front desk environment
Qualifications
- 1+ years hotel or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with hotel management software (e.g., Opera)
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Flexible availability including nights/weekends
- Valid NY state driver's license (if required for errands)