Job Description
Welcome to the Team!
We are currently seeking a friendly and professional Front Desk Agent to join our growing team in Dallas, TX. If you are looking for a stable job with weekly pay and no prior experience required, this is the perfect opportunity for you. At Grand Oak Hospitality Group, we pride ourselves on exceptional guest service and a supportive work environment.
Why Join Us?
- Weekly Paychecks: Get paid on time, every week.
- No Experience Needed: We provide comprehensive training to get you up to speed.
- Growth Opportunities: We value internal promotion and career advancement.
- Great Benefits: Including health insurance and employee discounts.
Responsibilities
- Check guests in and out efficiently using property management software.
- Greet all guests with a warm, friendly, and professional demeanor.
- Answer incoming phone calls and redirect them or take messages accurately.
- Handle guest inquiries, complaints, and requests in a timely and courteous manner.
- Manage the front desk area to ensure it is clean, organized, and welcoming.
- Process payments and handle cash transactions with high accuracy.
- Assist with mail services and package deliveries as needed.
Qualifications
- High school diploma or GED equivalent required.
- No prior front desk experience is necessary; we will teach you everything you need to know.
- Strong verbal communication skills and a positive attitude.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to stand for extended periods and work in a fast-paced environment.
- Reliable transportation is a plus.