Job Description
Join our award-winning team at Hospitality Elite Group as a Front Desk Agent in the heart of Oklahoma City! We're seeking energetic professionals who thrive in fast-paced environments and value consistent weekly paychecks. Enjoy competitive compensation, comprehensive benefits, and opportunities for advancement in the thriving hospitality sector. Our commitment to employee development and work-life balance sets us apart in the industry.
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservation inquiries and modify bookings using property management systems
- Resolve guest concerns promptly to ensure exceptional service experiences
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with local area information and guest requests
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management software (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Basic mathematical aptitude for financial transactions
- Valid Oklahoma driver's license preferred