Job Description
Join our dynamic team as a Front Desk Agent at Premier Hospitality Group, where exceptional service meets career growth! We're seeking energetic professionals to deliver unforgettable guest experiences in the heart of New York. Enjoy competitive weekly pay, flexible shift schedules, and a supportive work environment. Perfect for detail-oriented individuals who thrive in fast-paced hospitality settings. Apply today and start your journey with us!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year customer service or hospitality experience
- Proficiency in hotel software (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic knowledge of local attractions and transportation
- High school diploma or equivalent required
- Ability to stand for extended periods