Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in sunny Los Angeles! We're seeking energetic professionals to deliver exceptional guest experiences with our unique weekly pay structure. Enjoy flexible shift schedules while building your hospitality career in California's vibrant tourism industry. Benefits include: Weekly pay, complimentary parking, employee discounts, and growth opportunities within our luxury hotel chain. Perfect for night owls and early birds alike!
Responsibilities
- Check in/out guests efficiently using PMS systems while maintaining accuracy
- Manage reservations and room assignments with attention to detail
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain secure cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest experience
- Maintain cleanliness and professional appearance of lobby area
Qualifications
- Minimum 1 year front desk or customer service experience
- Strong computer skills with proficiency in reservation systems
- Excellent communication and multitasking abilities
- Flexible availability for rotating shifts (days, evenings, weekends)
- Basic cash handling and math skills
- Valid California driver's license (if required for errands)
- Ability to stand for extended periods
- Positive attitude and problem-solving mindset