Job Description
We are looking for a highly organized and friendly Front Desk Agent to join our dynamic team in the heart of Philadelphia, Pennsylvania. If you are seeking a stable job with Weekly Pay and flexible Shift Work opportunities, this is the perfect opportunity for you.
As the first point of contact for our guests, you will play a crucial role in ensuring a welcoming and professional environment. We value customer service excellence and offer a supportive team atmosphere for all employees.
Responsibilities
- Greet and Welcome: Provide a warm, professional greeting to all guests and visitors upon arrival.
- Check-in/Check-out: Process registrations, payments, and check-outs efficiently using our property management system.
- Communication: Answer incoming calls and route messages accurately to ensure seamless communication.
- Front Office Support: Manage mail, package deliveries, and coordinate shuttle services as needed.
- Guest Relations: Address guest inquiries and complaints with a focus on resolution and satisfaction.
- Administrative Tasks: Maintain the front desk area in pristine condition and perform daily opening and closing duties.
Qualifications
- High school diploma or GED required.
- Previous experience in a front desk, reception, or hospitality role is preferred.
- Strong computer skills, including proficiency in Microsoft Office and property management software.
- Excellent verbal and written communication skills.
- Ability to work various shifts, including weekends, nights, and holidays.
- Must be able to stand for extended periods and lift light objects (up to 20 lbs).