Job Description
Are you a seasoned hospitality professional looking to lead a dynamic team in the heart of sunny San Diego? We are currently seeking a dedicated and visionary Hotel General Manager to oversee the daily operations of our prestigious property. In this role, you will be responsible for creating memorable guest experiences, driving revenue growth, and fostering a positive work environment for our staff. Join us in delivering excellence in service and luxury.
Responsibilities
- Oversee all daily operations including front desk, housekeeping, and food & beverage departments.
- Develop and implement strategic business plans to maximize occupancy and revenue.
- Manage the annual budget and ensure financial targets are met through strict cost control.
- Recruit, train, and mentor staff to ensure high performance and retention.
- Handle VIP guest relations and resolve complex guest complaints promptly.
- Maintain compliance with all local, state, and federal regulations.
- Coordinate with the sales and marketing team to plan events and promotions.
Qualifications
- Minimum of 5 years of experience in hotel management or a similar leadership role.
- Proven track record in P&L management and revenue strategy.
- Strong leadership, communication, and interpersonal skills.
- Flexibility to work weekends, nights, and holidays as required.
- Associate degree in Hospitality Management or equivalent experience.
- Proficiency in hotel management software (e.g., Opera, StayNTouch).