Job Description
Join the award-winning team at The Grand Plaza Wichita, where we are dedicated to providing exceptional hospitality to every guest who walks through our doors. We are currently seeking enthusiastic and detail-oriented individuals to join our full-time staff.
Whether you are looking to start your career in the hospitality industry or bring your expertise to a dynamic team, we offer a supportive environment, competitive benefits, and opportunities for professional growth.
Why Join Us?
- Competitive hourly pay starting at $18.00
- Comprehensive health, dental, and vision insurance
- Generous paid time off and employee discounts on dining and stays
- On-site training and career advancement programs
- A vibrant, team-oriented culture
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival and departure.
- Assist with check-in and check-out processes, including verifying guest information and processing payments.
- Maintain a clean and welcoming lobby and public areas according to company standards.
- Handle guest inquiries, complaints, and requests promptly and efficiently to ensure high satisfaction.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are prepared to perfection.
- Assist with event setup and coordination as needed.
- Monitor security cameras and access points to ensure a safe environment for guests and staff.
Qualifications
- High school diploma or GED required.
- Previous experience in hospitality, customer service, or hotel operations is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Proficiency with computer reservation systems (e.g., Opera, Front Desk systems) is a plus.
- Professional appearance and attitude.
- Ability to stand and move about the property for extended periods.