Job Description
The Grand Georgian is a premier luxury destination in the heart of Atlanta, seeking a dynamic and experienced General Manager to lead our dedicated team. We are committed to delivering unparalleled hospitality and operational excellence.
As the General Manager, you will be the face of our brand, responsible for the overall profitability, operational efficiency, and guest satisfaction of the property. You will drive strategic initiatives, manage budgets, and mentor a high-performing staff to ensure every guest leaves with unforgettable memories.
Responsibilities
- Oversee all daily hotel operations, ensuring a seamless guest experience from arrival to departure.
- Develop and execute strategic plans to drive revenue, increase occupancy rates, and maximize profitability (P&L management).
- Foster a positive work environment by leading, mentoring, and motivating staff to achieve high performance standards.
- Build and maintain strong relationships with guests, vendors, and community stakeholders to enhance the hotel's reputation.
- Ensure strict compliance with all health, safety, and hygiene regulations, as well as corporate policies.
- Manage the budget, forecast financial performance, and make data-driven decisions to control costs.
- Collaborate with the sales and marketing teams to promote special events and drive group business.
Qualifications
- Minimum of 5-7 years of progressive experience in hospitality management, including at least 2 years in a supervisory role.
- Proven track record of successfully managing P&L, increasing revenue, and optimizing operational efficiency.
- Strong leadership and interpersonal skills with the ability to communicate effectively with diverse teams and guests.
- Associate’s degree or Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Valid Food Service Manager’s or Alcohol Service License (where applicable).
- Flexibility to work nights, weekends, and holidays as required by business demands.
- Deep knowledge of luxury hospitality standards and guest service expectations.