Job Description
Join the Premier Hospitality Team in Philadelphia!
We are looking for passionate, energetic individuals to join our front-of-house team. If you have a warm personality and a desire to provide exceptional guest experiences, we want to hear from you. We offer comprehensive training for those with no prior experience, making this the perfect entry point into the luxury hospitality industry.
Why Join Us?
- Competitive hourly wage ($15 - $18/hr)
- Generous employee discounts on dining and stays
- Opportunities for growth within the hotel and brand
- Supportive and professional work environment
Don't let a lack of experience hold you back. We value attitude and work ethic over background. Apply today to start your journey in the hotel industry.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently using our property management system.
- Answer incoming phone calls and emails promptly, directing inquiries to the appropriate department.
- Assist with luggage handling and provide directions or local recommendations to visitors.
- Maintain the cleanliness and organization of the lobby, front desk area, and common spaces.
- Handle guest complaints or requests with patience and professionalism to ensure satisfaction.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED is preferred but not required.
- Excellent communication skills and a friendly, approachable demeanor.
- Strong customer service attitude and a genuine desire to help others.
- Basic computer literacy and ability to learn new software quickly.
- Reliable, punctual, and able to work flexible shifts, including weekends and holidays.
- Ability to stand for extended periods and lift moderate amounts of weight (up to 25 lbs).