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Hospitality 🏢 Full Time ⭐️ Verified

Guest Services Associate

Grand Capital Hotel
Washington
Estimated Salary
USD 18 – USD 22
Live Update
17 Juni 2026
Deadline
17 Jun 2027

Job Description

Launch your hospitality career at Washington DC's premier luxury hotel! No experience needed—comprehensive training provided. Join our award-winning team and deliver exceptional guest experiences in the heart of the nation's capital. Enjoy competitive pay, career advancement opportunities, and a vibrant downtown location.

Responsibilities

  • Provide warm, professional front desk services including check-in/check-out processes
  • Manage guest inquiries with exceptional problem-solving skills
  • Operate hotel management systems and process payments accurately
  • Coordinate with housekeeping and maintenance teams for guest requests
  • Assist with concierge services and local recommendations
  • Maintain immaculate lobby and public areas
  • Collaborate with cross-departmental teams for seamless operations

Qualifications

  • No prior experience required—enthusiasm is essential!
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency and attention to detail
  • Flexible schedule including weekends and holidays
  • Positive attitude and commitment to guest satisfaction
  • Ability to stand for extended periods
  • Valid work authorization required

Required Skills

customer service communication problem-solving teamwork multitasking attention to detail

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