Job Description
Join our award-winning team at Sunset Plaza Hotel, where every guest feels like family! We're seeking passionate individuals to deliver exceptional hospitality experiences in the heart of El Paso. No experience needed – we'll provide comprehensive training to help you thrive in a dynamic, fast-paced environment. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury hotel chain.
Responsibilities
- Provide warm, personalized check-in/check-out experiences for hotel guests
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand for extended periods and lift up to 25 lbs
- Customer-focused mindset with problem-solving aptitude
- Flexibility to work evenings, weekends, and holidays
- No prior hotel experience required – training provided!