Job Description
Join our dynamic hospitality team at the Grand Louisville Hotel! We're seeking passionate Guest Services Associates to deliver exceptional guest experiences in the heart of downtown Louisville. This immediate hire opportunity requires no prior experience – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth matters. Perfect for career changers, recent graduates, or anyone seeking a fresh start in the hotel industry!
Responsibilities
- Deliver warm, professional greetings to all hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve service concerns
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management software systems
- Assist with luggage and valet services as needed
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-first mindset
- Availability to work evenings, weekends, and holidays
- Must pass background check and drug screening