Job Description
Join our award-winning team at Sunrise Hospitality Group, where we create memorable guest experiences every day! We're seeking passionate individuals to kickstart their hospitality careers in Albuquerque's vibrant hotel industry. No experience needed – just a positive attitude and eagerness to learn. Enjoy competitive pay, comprehensive training, and opportunities for advancement in a supportive environment.
As part of our commitment to your growth, we offer paid certifications, flexible scheduling, and a culture that values teamwork and innovation. Whether you're a recent graduate or career changer, this is your gateway to a thriving future in hospitality.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments using hotel management software
- Respond to guest inquiries with accurate information about hotel amenities
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and maintain accurate financial records
- Uphold brand standards through consistent service delivery
- Assist with event setup and special guest arrangements
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and comfort with learning new systems
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends, evenings, and holidays
- Customer service mindset with problem-solving aptitude
- Must be 18+ years old and authorized to work in the US
- Valid driver's license preferred (not required)