Job Description
Join our award-winning team at Grand Plaza Hotel and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in the heart of San Antonio. As a Hospitality Associate, you'll receive comprehensive training while working in a vibrant, fast-paced environment. Enjoy competitive pay, flexible scheduling, and growth opportunities within our luxury hotel chain. Perfect for students, career changers, or anyone passionate about creating memorable stays for visitors to the Alamo City.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage reservations and room assignments using hotel software
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Assist with valet services and luggage handling
- Participate in daily briefings and team meetings
Qualifications
- High school diploma or equivalent required
- Zero hospitality experience necessary – we train!
- Strong communication and interpersonal skills
- Ability to multitask in dynamic environments
- Basic computer literacy
- Flexible availability including weekends/holidays
- Positive attitude and customer service mindset
- Valid Texas driver's license (for valet duties)