Job Description
Join our award-winning team at Coastal Luxury Hotels and deliver exceptional guest experiences in the heart of San Diego. We're seeking dedicated Hospitality Associates to join our dynamic front desk operations. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in one of America's most vibrant coastal cities. Perfect for early risers and night owls alike!
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest stays
- Maintain security protocols for guest safety
- Operate hotel management systems (PMS)
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (days, evenings, weekends, holidays)
- Proficiency with hotel technology systems
- High school diploma or equivalent required
- Valid California driver's license (if driving required)
- Basic math and cash handling abilities