Job Description
Join Grand Hotel Wichita, a premier hospitality destination in the heart of Kansas! We're seeking passionate hospitality professionals to deliver exceptional guest experiences with the convenience of weekly pay. Our team-centric environment offers growth opportunities, competitive benefits, and the chance to work in Wichita's most dynamic hotel setting. If you thrive in fast-paced service roles and value timely compensation, apply today to start your rewarding career journey!
Responsibilities
- Deliver outstanding guest service through personalized check-in/check-out procedures
- Manage reservations and optimize room allocation for maximum occupancy
- Resolve guest inquiries and concerns promptly with professional solutions
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments accurately and maintain financial transaction records
- Uphold brand standards through consistent service excellence
- Collaborate with cross-departmental teams for special events and VIP requests
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management systems (e.g., Opera, PMS)
- Strong communication and conflict resolution skills
- Ability to work flexible schedules including nights/weekends
- Basic math and cash handling proficiency
- High school diploma or equivalent required
- Valid Kansas driver's license (for occasional errands)
- Food Handler certification preferred