Job Description
Join the vibrant heart of Las Vegas hospitality at Grand Oasis Hotel & Casino! We're seeking energetic Shift Supervisors to lead our dynamic front-of-house operations during peak hours. This role offers competitive pay, flexible scheduling, and growth opportunities in one of the world's premier destinations. If you thrive in fast-paced environments and excel at team leadership, apply today to become part of our award-winning guest experience team.
Responsibilities
- Oversee daily shift operations ensuring seamless guest experiences across all hotel departments
- Manage 15+ staff members during assigned shifts, including scheduling and performance coaching
- Resolve escalated guest inquiries and operational challenges with professionalism
- Conduct pre-shift briefings and maintain service standards compliance
- Monitor inventory, cash handling, and safety protocols for departmental areas
- Collaborate with management to implement process improvements
Qualifications
- 3+ years hospitality or customer service leadership experience
- Proven ability to manage high-volume operations during peak periods
- Strong conflict resolution and multitasking skills
- Flexible availability including nights, weekends, and holidays
- Proficiency in hotel management software (Opera, PMS)
- Nevada Gaming Card (or willingness to obtain)
- Valid Nevada driver's license