Job Description
Are you a visionary leader ready to shape the future of luxury hospitality?
The Grand Austin Hotel is seeking an exceptional Hotel General Manager to oversee our prestigious operations in the heart of downtown Austin. We are looking for a dynamic professional who thrives in a fast-paced environment and is committed to delivering world-class guest experiences.
As the leader of our team, you will be responsible for the overall profitability and guest satisfaction of the property, ensuring that every stay is unforgettable. Join us in creating an atmosphere of excellence and innovation.
The Grand Austin Hotel is seeking an exceptional Hotel General Manager to oversee our prestigious operations in the heart of downtown Austin. We are looking for a dynamic professional who thrives in a fast-paced environment and is committed to delivering world-class guest experiences.
As the leader of our team, you will be responsible for the overall profitability and guest satisfaction of the property, ensuring that every stay is unforgettable. Join us in creating an atmosphere of excellence and innovation.
Responsibilities
- Oversee all daily operations of the hotel including front office, housekeeping, food and beverage, and engineering.
- Develop and execute strategic plans to drive revenue, increase occupancy rates, and maximize profitability.
- Foster a positive work environment that encourages team development, engagement, and retention.
- Ensure strict adherence to brand standards, safety protocols, and local regulations.
- Build and maintain strong relationships with guests, community stakeholders, and corporate partners.
- Analyze financial reports and P&L statements to make informed business decisions.
Qualifications
- Minimum of 5 years of progressive leadership experience in a luxury or upscale hotel environment.
- Bachelor’s degree in Hospitality, Business Administration, or a related field is preferred.
- Proven track record of managing P&L and exceeding budget targets.
- Strong knowledge of hotel operations, including reservations, guest services, and regulatory compliance.
- Excellent communication, interpersonal, and leadership skills.
- Proficiency in property management systems (e.g., Opera, Oracle) and Microsoft Office Suite.