Job Description
Join our award-winning team at Oceanview Resorts Miami, where luxury meets vibrant culture! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of South Beach. As a key member of our dynamic team, you'll contribute to our reputation for excellence while enjoying Miami's iconic atmosphere.
We offer competitive hourly rates, flexible scheduling, and opportunities for career advancement in the hospitality industry. Perfect for students and professionals seeking work-life balance in one of the world's most exciting destinations.
Responsibilities
- Provide exceptional guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out procedures efficiently using property management systems
- Resolve guest inquiries and concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with event setup and VIP guest experiences
- Maintain strict adherence to safety and hygiene protocols
- Upsell resort amenities and services to enhance guest satisfaction
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and reservation system knowledge
- Professional appearance and positive attitude
- Ability to stand for extended periods and lift up to 25 lbs
- Multilingual skills (English/Spanish) highly valued
- Valid Florida driver's license (for valet positions)